FAQ

FAQ

Our medical clinic is committed to providing you with the best care possible. We understand that you may have questions about our services and policies. Below are answers to some of the most frequently asked questions we receive. If you have a question that is not answered here, please don't hesitate to contact us.

Frequently Asked Questions

General

  • What services does the clinic offer?

    We offer family medicine, specialist, cardiology, internal medicine, stress testing, and pharmacy services, and walk-in clinic care.

  • How can I book an appointment?

    Appointments can be booked online through our website or by calling our clinic directly.

  • Do you accept walk-in patients?


    Yes, our walk-in clinic welcomes patients without appointments, subject to availability.

  • What are the clinic's operating hours?

    Our clinic's hours are Monday - Saturday: 7:00am – 7:30pm, Sunday: 7:00am – 4:30pm. The pharmacy's hours may differ. 

  • Can I refill my prescription online?

    Yes, prescriptions can be refilled online via our website, or you can call our pharmacy.

  • What should I bring to my first appointment?

    Please bring your health card, a list of current medications, and any relevant medical history.

  • Is parking available at the clinic?

    Yes, we have ample FREE parking available for our patients both behind the building in the parking lot as well as street parking.

  • Do you offer telemedicine or virtual consultations?

    We offer virtual consultations for certain services. Please contact us for more details.

  • How do I get test results?

    Test results are communicated during follow-up appointments.

  • What insurance plans do you accept?

    We accept most major insurance plans. Please contact us for specific details regarding coverage.

Frequently Asked Questions

General

  • What services does the clinic offer?

    We offer family medicine, specialist, cardiology, internal medicine, stress testing, and pharmacy services, and walk-in clinic care.

  • How can I book an appointment?

    Appointments can be booked online through our website or by calling our clinic directly.

  • Do you accept walk-in patients?


    Yes, our walk-in clinic welcomes patients without appointments, subject to availability.

  • What are the clinic's operating hours?

    Our clinic's hours are Monday - Saturday: 7:00am – 7:30pm, Sunday: 7:00am – 4:30pm. The pharmacy's hours may differ. 

  • Can I refill my prescription online?

    Yes, prescriptions can be refilled online via our website, or you can call our pharmacy.

  • What should I bring to my first appointment?

    Please bring your health card, a list of current medications, and any relevant medical history.

  • Is parking available at the clinic?

    Yes, we have ample FREE parking available for our patients both behind the building in the parking lot as well as street parking.

  • Do you offer telemedicine or virtual consultations?

    We offer virtual consultations for certain services. Please contact us for more details.

  • How do I get test results?

    Test results are communicated during follow-up appointments.

  • What insurance plans do you accept?

    We accept most major insurance plans. Please contact us for specific details regarding coverage.

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